Qualident Dental Practice
According to our open methodology, this clinic scored 27.8/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #17 of 21 ranked clinics · Last checked: 18 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#1727.8/100
- Best for Expats#1921.5/100
- Best for Dental Implants#1825.5/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1813.3/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Children#1127.7/100
Summary
Qualident is a private multi-specialist dental practice in central Plovdiv offering implantology, oral surgery, orthodontics, endodontics, prosthodontics, aesthetic dentistry, periodontology, and pediatric dentistry. The four-person specialist team holds a combined 781 verified patient reviews on Superdoc with a 5.0 rating. Dr. Tasho Gavrailov holds doctoral and oral-surgery speciality degrees; Dr. Zheni Toneva specialises in orthodontics; Dr. Preslava Zheleva covers prosthodontics, aesthetics, and pediatric dentistry. The clinic uses an intraoral scanner, PRF autogenous therapy, Plasma X sterilisation, and accepts patients under the national health insurance fund (NHIF).
Website qualident.bg confirmed; no English-language version found. Superdoc ratings are platform-specific and may not reflect Google Maps ratings. Google Maps rating not independently verified via accessible mirrors. BZS public register accessible at pub.registerbzs.org but requires interactive search; individual licence numbers not extractable. Dr. Preslava Zheleva listed as BZS member with German and English language proficiency.
Strengths
- Information Transparency: 16 of 20 points.
Weaknesses
- Price Transparency: 0 of 3 verifiable points (missing: prices or price ranges published)
- AI & Search Visibility: 2 of 7 verifiable points (missing: mentioned for: english speaking dentist bulgaria; mentioned for: dental implants bulgaria; mentioned for: emergency dentist bulgaria; mentioned for: bulgaria dental clinic for expats)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed 4 dentists: Dr. Tasho Gavrailov (implantologist/oral surgeon), Dr. Zheni Toneva (orthodontist), Dr. Preslava Zheleva (prosthodontics/aesthetic/pediatric), Dr. Teodora Bozheva (general dentist) [s1] [s2] | 3/3 |
| ✓ | Dentist specializations listed Specializations documented per dentist on Superdoc and clinic website [s1] [s2] | 2/2 |
| ? | Real clinic photos Website content not fully verified via fetch | 0/2 |
| ✓ | Service list published Prevention, implantology, oral surgery, orthodontics, endodontics, prosthodontics, aesthetic, periodontology, pediatric dentistry listed [s1] | 3/3 |
| ✓ | Clear contact details Phone +359 876 019 998, email [email protected] published on website and Superdoc [s1] [s2] | 2/2 |
| ✗ | English website version No English version found; qualident.bg/en returns 404 [s1] | 0/2 |
| ✓ | Address and map published ul. Todor Burmov 4, Plovdiv published; corroborated by Superdoc and polomap.com [s1] [s2] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published No price list found on clinic website or Superdoc listing [s1] | 0/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed | 0/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ? | Google rating (Bayesian-adjusted) Google Maps rating not verifiable via accessible mirrors; Superdoc shows 5.0/5 overall across 781 combined patient reviews for the four named dentists | 0/6 |
| ? | Google review volume | 0/3 |
| ✓ | Review recency Dr. Gavrailov reviews on Superdoc include July 24, July 20, and July 10 2026 [s2] | 3/3 |
| ? | Clinic responds to reviews | 0/2 |
| ✓ | No recurring complaints No complaint patterns found across Superdoc reviews or lostinplovdiv.com community recommendations [s2] [s3] | 2/2 |
| ? | No suspicious review patterns All-5.0 ratings across all four dentists on Superdoc are noted; platform verification methodology not assessed | 0/2 |
| ? | Active Facebook presence No confirmed Facebook page found in accessible sources | 0/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found [s4] | 0/0.5 |
| ✓ | Other review platforms Listed on Superdoc (781 combined reviews); mentioned in lostinplovdiv.com community article [s2] [s3] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Intraoral scanner documented; imaging equipment referenced in service descriptions [s1] | 2/2 |
| ? | CBCT (3D imaging) CBCT not explicitly listed in accessible content; intraoral scanner confirmed | 0/2 |
| ✓ | Implantology Implantology listed as core service; Dr. Gavrailov holds implantology specialty (2025) [s1] | 2/2 |
| ✓ | Orthodontics Orthodontics listed; Dr. Toneva is orthodontic specialist [s1] | 2/2 |
| ✓ | Oral surgery Oral surgery listed; Dr. Gavrailov holds oral surgery specialty (2021) [s1] | 2/2 |
| ✓ | Pediatric dentistry Pediatric dentistry listed; patient reviews mention positive experience with children [s1] [s2] | 1.5/1.5 |
| ? | Emergency care | 0/1.5 |
| ? | Works with international patients No explicit international patient documentation found; Dr. Zheleva speaks English and German per Superdoc profile | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ? | WhatsApp / LINE available | 0/2 |
| ? | Response speed | 0/1.5 |
| ? | English spoken Dr. Preslava Zheleva lists English and German on Superdoc; clinic-wide English capability not documented | 0/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations Services described on clinic website [s1] | 1/1 |
| ? | Convenient opening hours | 0/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Bulgaria", "English speaking dentist Bulgaria", "dental implants Bulgaria", "emergency dentist Bulgaria", "Bulgaria dental clinic for expats".
| ✓ | Mentioned for: best dentist Bulgaria Qualident appears in community recommendation results for best dentist Plovdiv (the five canonical city queries) [s4] | 1/1 |
| ✗ | Mentioned for: English speaking dentist Bulgaria [s4] | 0/1 |
| ✗ | Mentioned for: dental implants Bulgaria [s4] | 0/1 |
| ✗ | Mentioned for: emergency dentist Bulgaria [s4] | 0/1 |
| ✗ | Mentioned for: Bulgaria dental clinic for expats [s4] | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ◐ | Google indexing quality qualident.bg found via search but does not rank in top results for generic dental searches in Plovdiv [s4] | 1/2 |
| ? | Dedicated service pages | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. Missing items are penalised.
Clinic operating licence: not published on the clinic’s website — penalty applied
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Tasho Gavrailov | — | not published |
| Dr. Preslava Zheleva | — | not published |
Dentists are named, but their professional licence numbers are not published — penalty applied.
Red Flags
- medium Clinic operating licence not published (-4 pts) — The clinic does not publish its operating licence or registration number (derived from data).
- medium Dentists / their licences not listed (-4 pts) — The clinic does not publish its dentists with their professional licence numbers (derived from data).
- low Opaque or bait pricing (-2 pts) — No prices or price ranges published (derived from data).
Red-flag penalty applied: -10 points (capped at -20).
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Google rating (Bayesian-adjusted)
- Reputation & Reviews: Google review volume
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: Active Facebook presence
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Emergency care
- Medical Infrastructure: Works with international patients
- Communication & Service: WhatsApp / LINE available
- Communication & Service: Response speed
- Communication & Service: English spoken
- Communication & Service: Pre-visit consultation possible
- Communication & Service: Convenient opening hours
- AI & Search Visibility: Structured data on website
- AI & Search Visibility: Dedicated service pages
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://qualident.bg |
|---|---|
| Phone | +359 876 019 998 |
| Address | ul. Todor Burmov 4, 4000 Plovdiv, Bulgaria |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://qualident.bg | Official site: clinic name, address ul. Todor Burmov 4, phone +359 876 019 998, email [email protected], 4 dentists with specializations, service list, intraoral scanner, PRF, NHIF acceptance, digital dentistry approach; no English version | 2026-08-18 |
| s2 | https://superdoc.bg/klinika/dentalna-praktika-qualident | Superdoc clinic listing: 781 combined verified reviews, 5.0/5 rating; 4 dentists with ratings; address and phone corroborated; Dr. Gavrailov reviews as recent as July 2026 | 2026-08-18 |
| s3 | https://lostinplovdiv.com/en/articles/dental-clinics-recommended-by… | Qualident recommended by Plovdiv residents; patient quote: 'Wonderful professionals, well-equipped, excellent approach to children' | 2026-08-18 |
| s4 | search:dental clinics Plovdiv Bulgaria (the five canonical city queries) | Visibility checks 2026-08-18: Qualident appears in the five canonical city queries top results | 2026-08-18 |
Change History
| Date | Change |
|---|---|
| 2026-08-18 |
A question or a correction?
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