Qualident Dental Practice
According to our open methodology, this clinic scored 52.8/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #20 of 21 ranked clinics · Last checked: 17 September 2026
Positions by Rating Profile
- Overall Transparency & Trust#2052.8/100
- Best for Expats#2046.8/100
- Best for Dental Implants#1948/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1936.3/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Children#1354.7/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified Oral surgery/implantology sections list procedures, no anaesthesia type mentioned
Summary
Qualident is a private multi-specialist dental practice in central Plovdiv offering implantology, oral surgery, orthodontics, endodontics, prosthodontics, aesthetic dentistry, periodontology, and pediatric dentistry. The four-person specialist team holds a combined 781 verified patient reviews on Superdoc with a 5.0 rating. Dr. Tasho Gavrailov holds doctoral and oral-surgery speciality degrees; Dr. Zheni Toneva specialises in orthodontics; Dr. Preslava Zheleva covers prosthodontics, aesthetics, and pediatric dentistry. The clinic uses an intraoral scanner, PRF autogenous therapy, Plasma X sterilisation, and accepts patients under the national health insurance fund (NHIF).
Website qualident.bg confirmed; no English-language version found. Superdoc ratings are platform-specific and may not reflect Google Maps ratings. Google Maps rating not independently verified via readable copies. BZS public register accessible at pub.registerbzs.org but requires interactive search; individual licence numbers not extractable. Dr. Preslava Zheleva listed as BZS member with German and English language proficiency.
Strengths
- Information Transparency: 18 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- Communication & Service: 2.5 of 6 verifiable points (missing: whatsApp / LINE available; pre-visit consultation possible)
- AI & Search Visibility: 2 of 10 verifiable points (missing: mentioned for: English speaking dentist Bulgaria; mentioned for: dental implants Bulgaria; mentioned for: emergency dentist Bulgaria; mentioned for: Bulgaria dental clinic for expats; structured data on website; dedicated service pages)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed 4 dentists: Dr. Tasho Gavrailov (implantologist/oral surgeon), Dr. Zheni Toneva (orthodontist), Dr. Preslava Zheleva (prosthodontics/aesthetic/pediatric), Dr. Teodora Bozheva (general dentist) [s1] [s2] | 3/3 |
| ✓ | Dentist specializations listed Specializations documented per dentist on Superdoc and clinic website [s1] [s2] | 2/2 |
| ✓ | Real clinic photos Gallery of 8 images on the clinic's own domain [qualident-plovdiv-deepen-2] | 2/2 |
| ✓ | Service list published Prevention, implantology, oral surgery, orthodontics, endodontics, prosthodontics, aesthetic, periodontology, pediatric dentistry listed [s1] | 3/3 |
| ✓ | Clear contact details Phone +359 876 019 998, email [email protected] published on website and Superdoc [s1] [s2] | 2/2 |
| ✗ | English website version No English version found; qualident.bg/en returns 404 [s1] | 0/2 |
| ✓ | Address and map published ul. Todor Burmov 4, Plovdiv published; corroborated by Superdoc and polomap.com [s1] [s2] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published No price list found on clinic website or Superdoc listing [s1] | 0/3 |
| ✗ | Cleaning price listed Single-page site fully read; no price figures anywhere [qualident-plovdiv-deepen-3] | 0/2 |
| ✗ | Filling price listed Single-page site fully read; no price figures anywhere [qualident-plovdiv-deepen-4] | 0/2 |
| ✗ | Crown price listed Single-page site fully read; no price figures anywhere [qualident-plovdiv-deepen-5] | 0/2 |
| ✗ | Implant price listed Single-page site fully read; no price figures anywhere [qualident-plovdiv-deepen-6] | 0/2 |
| ✗ | Consultation price listed Single-page site fully read; no price figures anywhere [qualident-plovdiv-deepen-7] | 0/2 |
| ✗ | X-ray / imaging price listed Single-page site fully read; no X-ray service or price mentioned [qualident-plovdiv-deepen-8] | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-26 [qualident-plovdiv-refresh] | 4/6 |
| ◐ | Google review volume [qualident-plovdiv-refresh] | 1/3 |
| ✓ | Review recency Dr. Gavrailov reviews on Superdoc include July 24, July 20, and July 10 2026 [s2] | 3/3 |
| ✓ | Clinic responds to reviews Owner replied to 4 of 5 reviews shown on the listing; the 1-star review shown has no visible reply, as of 2026-09-17 [qualident-plovdiv-deepen-9] | 2/2 |
| ✓ | No recurring complaints No complaint patterns found across Superdoc reviews or lostinplovdiv.com community recommendations [s2] [s3] | 2/2 |
| ✓ | No suspicious review patterns 93.9% 5-star at base 33 (not 100%); dates spread; several longer-history accounts [qualident-plovdiv-deepen] | 2/2 |
| ✓ | Active Facebook presence Facebook page linked from the clinic's own site [qualident-plovdiv-deepen-10] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing: TripAdvisor's own search for the clinic's name returns no such clinic (checked 2026-10-01). [qualident-plovdiv-deepen-18] | 0/0.5 |
| ✓ | Other review platforms Listed on Superdoc (781 combined reviews); mentioned in lostinplovdiv.com community article [s2] [s3] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Intraoral scanner documented; imaging equipment referenced in service descriptions [s1] | 2/2 |
| ✗ | CBCT (3D imaging) Dedicated equipment section lists intraoral scanner, PRF, Plasma X - no CBCT [qualident-plovdiv-deepen-11] | 0/2 |
| ✓ | Implantology Implantology listed as core service; Dr. Gavrailov holds implantology specialty (2025) [s1] | 2/2 |
| ✓ | Orthodontics Orthodontics listed; Dr. Toneva is orthodontic specialist [s1] | 2/2 |
| ✓ | Oral surgery Oral surgery listed; Dr. Gavrailov holds oral surgery specialty (2021) [s1] | 2/2 |
| ✓ | Pediatric dentistry Pediatric dentistry listed; patient reviews mention positive experience with children [s1] [s2] | 1.5/1.5 |
| ✗ | Emergency care Full 9-category service list read; no emergency category [qualident-plovdiv-deepen-12] | 0/1.5 |
| ? | Works with international patients No explicit international patient documentation found; Dr. Zheleva speaks English and German per Superdoc profile | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available Contacts fully read; only phone/email published [qualident-plovdiv-deepen-13] | 0/2 |
| ? | Response speed | 0/1.5 |
| ? | English spoken Dr. Preslava Zheleva lists English and German on Superdoc; clinic-wide English capability not documented | 0/2.5 |
| ✗ | Pre-visit consultation possible No online form; contact is phone/email only [qualident-plovdiv-deepen-14] | 0/1.5 |
| ✓ | Clear service explanations Services described on clinic website [s1] | 1/1 |
| ✓ | Convenient opening hours Closes at 19:00 on weekdays, as of 2026-09-17 (not published on the site itself) [qualident-plovdiv-deepen-15] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Bulgaria", "English speaking dentist Bulgaria", "dental implants Bulgaria", "emergency dentist Bulgaria", "Bulgaria dental clinic for expats".
| ✓ | Mentioned for: best dentist Bulgaria Qualident appears in community recommendation results for the canonical city query) [s4] | 1/1 |
| ✗ | Mentioned for: English speaking dentist Bulgaria [s4] | 0/1 |
| ✗ | Mentioned for: dental implants Bulgaria [s4] | 0/1 |
| ✗ | Mentioned for: emergency dentist Bulgaria [s4] | 0/1 |
| ✗ | Mentioned for: Bulgaria dental clinic for expats [s4] | 0/1 |
| ✗ | Structured data on website No JSON-LD found on the page [qualident-plovdiv-deepen-16] | 0/1.5 |
| ◐ | Google indexing quality qualident.bg found via search but does not rank in top results for generic dental searches in Plovdiv [s4] | 1/2 |
| ✗ | Dedicated service pages All services described in anchored sections of one page [qualident-plovdiv-deepen-17] | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: 164411200039 ("Outpatient Practice for Individual Primary Care in Dental Medicine Qualident" EOOD — LZIBPH) (LZIBPH searchText='Kvalident' (Cyrillic transliteration of 'Qualident'), city filter Plovdiv/56784. Single exact match. Active, 4 staff, registered 2021-12-13.) [qualident-plovdiv-lic]
Dentists & professional licences
| Dentist | Specialization | Licence No. | Notes |
|---|---|---|---|
| Dr. Tasho Gavrailov [qualident-plovdiv-doclic] [qualident-plovdiv-bzs-160009259] | — | 160009259 | LPK number in the public register of BZS, the dentists’ professional body; membership rights uninterrupted, so entitled to practise (checked 30 September 2026). |
| Dr. Preslava Zheleva [qualident-plovdiv-doclic-2] [qualident-plovdiv-bzs-260012251] | — | 260012251 | LPK number in the public register of BZS, the dentists’ professional body; membership rights uninterrupted, so entitled to practise (checked 30 September 2026). |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: English spoken
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://qualident.bg |
|---|---|
| Phone | +359 876 019 998 |
| Google Maps | Map listing |
| Address | ul. Todor Burmov 4, 4000 Plovdiv, Bulgaria |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://qualident.bg | Official site: clinic name, address ul. Todor Burmov 4, phone +359 876 019 998, email [email protected], 4 dentists with specializations, service list, intraoral scanner, PRF, NHIF acceptance, digital dentistry approach; no English version | 2026-09-17 |
| s2 | https://superdoc.bg/klinika/dentalna-praktika-qualident | Superdoc clinic listing: 781 combined verified reviews, 5.0/5 rating; 4 dentists with ratings; address and phone corroborated; Dr. Gavrailov reviews as recent as July 2026 | 2026-08-18 |
| s3 | https://lostinplovdiv.com/en/articles/dental-clinics-recommended-by… | Qualident recommended by Plovdiv residents; patient quote: 'Wonderful professionals, well-equipped, excellent approach to children' | 2026-08-18 |
| s4 | search:dental clinics Plovdiv Bulgaria / best dentist Plovdiv / English speaking dentist Plovdiv / dental implants Plovdiv / emergency dentist Plovdiv / Plovdiv dental clinic for expats | Visibility checks 2026-08-18: Qualident appears in the five canonical city queries top results | 2026-08-18 |
| qualident-plovdiv-lic | https://registries.his.bg/api/V1/outpatientcare/getOutpatientCareWi… | Registry record: number 164411200039, "Outpatient Practice for Individual Primary Care in Dental Medicine Qualident" EOOD, city 56784 (Plovdiv), statusCode 2, countAddress 1, countMedicalStaff 4, registered 2021-12-13. | 2026-08-25 |
| qualident-plovdiv-doclic | https://pub.registerbzs.org/reg.php?name=%D0%A2%D0%B0%D1%88%D0%BE&m… | BZS name='Tasho' surname='Gavrailov': single nationwide match, LPK 160009259, Plovdiv regional college, practice address str. Todor Burmov No. 4 — exact match to Qualident's address. | 2026-08-25 |
| qualident-plovdiv-doclic-2 | https://pub.registerbzs.org/reg.php?name=%D0%9F%D1%80%D0%B5%D1%81%D… | BZS name='Preslava' surname='Zheleva': single nationwide match, LPK 260012251, Haskovo+Plovdiv regional colleges, Plovdiv address Todor Burmov St. No. 25 — same street as Qualident. | 2026-08-25 |
| qualident-plovdiv-refresh | https://www.google.com/maps/place/Qualident/@42.1398137,24.75897,76… | Google rating 4.8 (33 reviews) as of 2026-08-26 | 2026-08-26 |
| qualident-plovdiv-deepen | https://www.google.com/maps?cid=11768204583388563356&hl=en | Histogram 1x2/5x31 of 33 (not a uniform 100% 5-star at base>30); reviews shown on the listing dated 2026-03-13 to 2026-07-01 from accounts with 1-53 reviews | 2026-09-17 |
| qualident-plovdiv-deepen-2 | https://qualident.bg | Home page 'Galeriya' section links to /gallery/1.jpg through /gallery/8.jpg, hosted on the clinic's own domain | 2026-09-17 |
| qualident-plovdiv-deepen-3 | https://qualident.bg | Site is a single page describing prophylaxis/implantology/oral surgery/orthodontics/endodontics/prosthodontics/aesthetics/periodontology/pediatric services with no prices for any of them | 2026-09-17 |
| qualident-plovdiv-deepen-4 | https://qualident.bg | No filling price on the single-page site; aesthetic dentistry section mentions bonding without pricing | 2026-09-17 |
| qualident-plovdiv-deepen-5 | https://qualident.bg | Prosthodontic section describes digital crown/bridge work with an intraoral scanner but publishes no prices | 2026-09-17 |
| qualident-plovdiv-deepen-6 | https://qualident.bg | Implantology section describes same-day implant placement in detail but publishes no price | 2026-09-17 |
| qualident-plovdiv-deepen-7 | https://qualident.bg | No consultation/examination fee stated anywhere on the page | 2026-09-17 |
| qualident-plovdiv-deepen-8 | https://qualident.bg | No X-ray/imaging service or price mentioned on the page | 2026-09-17 |
| qualident-plovdiv-deepen-9 | https://www.google.com/maps?cid=11768204583388563356&hl=en | Owner replied to the four 5-star reviews shown (e.g. reply dated 2026-06-28 to Kristiyan); the one 1-star review (Eva Servantes) has no visible reply | 2026-09-17 |
| qualident-plovdiv-deepen-10 | https://qualident.bg | Home page links to https://www.facebook.com/qualidentplovdiv | 2026-09-17 |
| qualident-plovdiv-deepen-11 | https://qualident.bg | The "office and equipment" section lists intraoral scanner, PRF autogenous therapy, Plasma X sterilization, magnification, Aqua Care - no CBCT/3D/cone-beam mentioned | 2026-09-17 |
| qualident-plovdiv-deepen-12 | https://qualident.bg | Service list: Prophylaxis, Implantology, Oral surgery, Orthodontics, Endodontics, Prosthodontics, Aesthetic dentistry, Periodontology, Pediatric dentistry - no emergency/same-day category | 2026-09-17 |
| qualident-plovdiv-deepen-13 | https://qualident.bg | Contacts section lists only phone (+359876019998) and email ([email protected]); no WhatsApp or Viber | 2026-09-17 |
| qualident-plovdiv-deepen-14 | https://qualident.bg | Page HTML has no contact form; the only contact channels are tel: and mailto: links | 2026-09-17 |
| qualident-plovdiv-deepen-15 | https://www.google.com/maps?cid=11768204583388563356&hl=en | Google Business Profile hours: Monday-Friday 9 AM-7 PM, Saturday 10 AM-4 PM; the clinic's own site does not publish opening hours | 2026-09-17 |
| qualident-plovdiv-deepen-16 | https://qualident.bg | No <script type=application/ld+json> found on the single-page site | 2026-09-17 |
| qualident-plovdiv-deepen-17 | https://qualident.bg | All services are sections of the single home page reached via #anchor links, not separate URLs | 2026-09-17 |
| qualident-plovdiv-bzs-160009259 | https://pub.registerbzs.org/reg.php?name=&midname=&surname=&uin=160… | BZS public register, record for LPK 160009259: Dr. Tasho Gavrailov Gavrailov, status "uninterrupted membership rights" (the register's mark that the dentist may practise), registered with the Plovdiv regional college. | 2026-09-30 |
| qualident-plovdiv-bzs-260012251 | https://pub.registerbzs.org/reg.php?name=&midname=&surname=&uin=260… | BZS public register, record for LPK 260012251: Dr. Preslava Grigorova Zheleva Hristova, status "uninterrupted membership rights" (the register's mark that the dentist may practise), registered with the Haskovo and Plovdiv regional colleges. | 2026-09-30 |
| qualident-plovdiv-deepen-18 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Qualiden… | TripAdvisor's own search for "Qualident Dental Practice" (2026-10-01) returned 12 results, none of them this clinic or a dental clinic in Plovdiv; the results are located in Timisoara, Romania; Manchester, New Hampshire; Griffin, Georgia; Bainbridge - Ross County, Ohio | 2026-10-01 |
Change History
| Date | Change |
|---|---|
| 2026-09-17 | Re-read on 2026-09-17: the clinic's single-page Bulgarian site in full and its Google Business Profile. Recorded: a genuine 8-image gallery; no prices published for any treatment despite detailed same-day-implant and digital-prosthodontics descriptions; a linked Facebook page; no CBCT among the listed equipment; no online booking form; hours closing at 19:00 on weekdays per the Google listing. Still unverified: TripAdvisor/other-platform presence and whether staff speak English on the clinic's own channels. |
| 2026-08-26 | Re-verification 2026-08-26: confirmed website live, address and phone unchanged; captured Google rating 4.8 (33 reviews, previously unset). |
| 2026-08-25 | Re-verified live facts (website, contacts, operating status): no changes. Google reputation could not be checked before the session's web-search budget was exhausted. |
| 2026-08-25 | License verification 2026-08-25: LZIBPH clinic registration 164411200039 found under the exact 'Qualident' brand transliteration, Plovdiv. Both named doctors confirmed in BZS: Dr. Tasho Gavrailov's registered address exactly matches the clinic's street address; Dr. Preslava Zheleva is on the same street. |
| 2026-08-18 | Imported from the city-tier dataset. |
A question or a correction?
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