Dentaprime Dental Clinic
According to our open methodology, this clinic scored 55.4/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #5 of 21 ranked clinics · Last checked: 18 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#555.4/100
- Best for Expats#257.3/100
- Best for Dental Implants#553.8/100
- Best for Emergency Dental Care#159.7/100
- Best Price Transparency#549.2/100
- Best English-speaking Clinics#259.8/100
- Best for Families / Childrennot ranked
Summary
Dentaprime is a large implant-focused dental clinic in the St. Konstantin i Elena resort area outside Varna, operating under the German-registered parent company DMZ Dentaprime EAD. The clinic specializes in same-day and full-arch implant rehabilitation (All-on-4, sinus lift, bone grafting) and treats predominantly German and other Western European dental tourists. On-site German-speaking coordination staff are documented. The clinic's Varna address appears in directory sources as both ul. 27 No. 1 and Wohekompleks Botanika 30-ta ulitsa 2, which appear to be different ways of describing the same location within the Botanika complex.
The clinic's primary-language website is German (dentaprime.com) and redirects to dentaprime.co.uk for English visitors. The Bulgarian legal entity is DMZ Dentaprime EAD, registered UIC 204114747. Patient-facing phone numbers use German (+49) country code; a Bulgarian number (+359 52 953 400) is cited in aggregator sources. Trustpilot shows 274 reviews with mixed feedback; some complaints concern appointment access and refund disputes. WhatClinic shows only 2 reviews with the latest from 2021. The clinic also operates a city-centre walk-in cabinet at Grand Mall Varna (ul. Akademik Andrei Saharov 2).
Strengths
- Information Transparency: 18 of 20 points.
- Communication & Service: 8.5 of 10 points.
Weaknesses
No category fell below the weakness threshold (50% of verifiable points).
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Dr. Regina Shindyalova (principal), Dr. Dimo Daskalov (dentist), Dr. Ivan Peev (oral surgeon) listed on WhatClinic sourced from clinic data [s2] | 3/3 |
| ✓ | Dentist specializations listed oral surgeon and general dentists identified [s2] | 2/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published same-day implants, All-on-4, bone grafts, sinus lifts, sedation, immediate loading [s1] [s2] | 3/3 |
| ✓ | Clear contact details email and WhatsApp on official site; Bulgarian phone in aggregators [s1] [s3] | 2/2 |
| ✓ | English website version dentaprime.com redirects to dentaprime.co.uk (English); multilingual [s1] | 2/2 |
| ✓ | Address and map published Impressum lists ul. 27 No. 1, 9006 Varna; other sources cite Wohekompleks Botanika, 30-ta ulitsa 2 — same complex [s3] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published WhatClinic lists clinic-supplied prices; full price list on official site not directly accessed [s2] | 3/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ✓ | Implant price listed dental implants from €702 per WhatClinic [s2] | 2/2 |
| ✓ | Consultation price listed implant consultation €168 per WhatClinic [s2] | 2/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) 4.6 reported by doctor.global aggregator; not directly verified on Google Maps [s4] | 3/6 |
| ? | Google review volume review count for the Varna location not separately confirmed; Facebook page states 505 reviews 92% recommend | 0/3 |
| ◐ | Review recency Trustpilot shows reviews into 2025-2026; WhatClinic latest 2021 [s5] | 1.5/3 |
| ? | Clinic responds to reviews Trustpilot access blocked (403); response practice not verified | 0/2 |
| ✗ | No recurring complaints search snippets and Trustpilot references surface repeated complaints about appointment access, wait times, and a refund dispute (Feb 2025) [s5] | 0/2 |
| ✓ | No suspicious review patterns no specific manipulation pattern found; review spread appears gradual [s5] | 2/2 |
| ✓ | Active Facebook presence facebook.com/dentaprime.city: 505 reviews, 92% recommend per search snippet [s6] | 1/1 |
| ✓ | TripAdvisor presence TripAdvisor forum thread about Dentaprime found; dedicated listing not confirmed [s5] | 0.5/0.5 |
| ✓ | Other review platforms WhatClinic listing; Trustpilot (274 reviews); doctor.global; MedicalTourism.Review; TreatmentAbroad [s2] [s5] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray digital X-ray and 3D planning documented as part of implant workflow [s1] | 2/2 |
| ✓ | CBCT (3D imaging) 3D digital implant planning described on official site; CBCT brand not named [s1] | 2/2 |
| ✓ | Implantology [s1] [s2] | 2/2 |
| ? | Orthodontics | 0/2 |
| ✓ | Oral surgery oral surgeon on staff; bone grafts and sinus lifts performed [s2] | 2/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ✓ | Emergency care emergency dental care listed as a service on WhatClinic [s2] | 1.5/1.5 |
| ✓ | Works with international patients clinic is specifically oriented to German and Western European dental tourists; German-language primary site [s1] | 2/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available WhatsApp +49 259 736 13114 on official contact page [s1] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken English language site available; multilingual coordination staff documented [s1] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible implant consultation bookable; partner dentists in Europe for pre/post care [s2] | 1.5/1.5 |
| ✓ | Clear service explanations detailed procedure descriptions on official German/English site [s1] | 1/1 |
| ✓ | Convenient opening hours Mon-Fri 09:00-18:00 per WhatClinic [s2] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Bulgaria", "English speaking dentist Bulgaria", "dental implants Bulgaria", "emergency dentist Bulgaria", "Bulgaria dental clinic for expats".
| ✗ | Mentioned for: best dentist Bulgaria [sq] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Bulgaria [sq] | 0/1 |
| ✓ | Mentioned for: dental implants Bulgaria Dentaprime appears in results for the dental implants Varna query [sq] | 1/1 |
| ✗ | Mentioned for: emergency dentist Bulgaria [sq] | 0/1 |
| ✗ | Mentioned for: Bulgaria dental clinic for expats [sq] | 0/1 |
| ? | Structured data on website structured data not directly verifiable; main site content not fetched due to redirect | 0/1.5 |
| ✓ | Google indexing quality clinic appears in multiple Varna dental search results [sq] | 2/2 |
| ✓ | Dedicated service pages separate pages for implant types, bone grafting, sedation documented [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. Missing items are penalised.
Clinic operating licence: not published on the clinic’s website — penalty applied
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Regina Shindyalova [s2] | Principal Dentist | not published |
| Dr. Dimo Daskalov [s2] | Dentist | not published |
| Dr. Ivan Peev [s2] | Oral Surgeon | not published |
Dentists are named, but their professional licence numbers are not published — penalty applied.
Red Flags
- medium Clinic operating licence not published (-4 pts) — The clinic does not publish its operating licence or registration number (derived from data).
- medium Dentists / their licences not listed (-4 pts) — The clinic does not publish its dentists with their professional licence numbers (derived from data).
- low Recurring communication complaints (-1 pts) — Appointment access complaints and a documented refund dispute (Feb 2025) appear in Trustpilot summaries; pattern not fully verifiable without direct access. [s5]
Red-flag penalty applied: -9 points (capped at -20).
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Google review volume
- Reputation & Reviews: Clinic responds to reviews
- Medical Infrastructure: Orthodontics
- Medical Infrastructure: Pediatric dentistry
- Communication & Service: Response speed
- AI & Search Visibility: Structured data on website
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.dentaprime.com/ |
|---|---|
| Phone | +359 52 953 400 |
| +49 259 736 13114 | |
| https://www.facebook.com/dentaprime.city/ | |
| Address | ul. 27 No. 1 (Wohekompleks Botanika, 30-ta ulitsa 2), St. Konstantin i Elena, Varna 9006, Bulgaria |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.dentaprime.com/contact | legal entity DMZ Dentaprime EAD, UIC 204114747, address ul. 27 No. 1 Varna 9006, email [email protected], WhatsApp, German/English multilingual site, implant service list, 3D planning | 2026-08-18 |
| s2 | https://www.whatclinic.com/dentists/bulgaria/varna/dentaprime-denta… | address Wohekompleks Botanika 30-ta ulitsa 2 St. Konstantin i Elena Varna 9006; dentists Dr. Shindyalova, Dr. Daskalov, Dr. Peev; prices (consultation €168, implants from €702, bone graft €386); Mon-Fri 09:00-18:00; languages BG/EN/DE/RU; emergency listed; 2 reviews latest 2021 | 2026-08-18 |
| s3 | https://www.dentaprime.com/impressum | legal entity DMZ Dentaprime EAD, UIC 204114747, registered address Graf Ignatiev 5, Varna 9000 (administrative); VAT BG204114747 | 2026-08-18 |
| s4 | search:Dentaprime Varna reviews Google rating 2026 | doctor.global aggregator reports 4.6 Google rating; Facebook 505 reviews 92% recommend | 2026-08-18 |
| s5 | search:Dentaprime Varna Trustpilot reviews 2025 2026 | Trustpilot 274 reviews (access blocked 403); search snippets describe both positive reviews and recurring complaints about appointments and a Feb 2025 refund dispute; TripAdvisor forum thread found | 2026-08-18 |
| s6 | https://www.facebook.com/dentaprime.city/ | Facebook presence confirmed via search snippet: 505 reviews, 92% recommend | 2026-08-18 |
| sq | search:(the five canonical city queries) Varna | AI/search visibility checks 2026-08-18: Dentaprime appears for implants query; not found in the five canonical city queries results | 2026-08-18 |
Change History
| Date | Change |
|---|---|
| 2026-08-18 |
A question or a correction?
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