Dentaprime Dental Clinic
According to our open methodology, this clinic scored 76.2/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #8 of 21 ranked clinics · Last checked: 26 August 2026
76.2/100
Positions by Rating Profile
- Overall Transparency & Trust#876.2/100
- Best for Expats#776.8/100
- Best for Dental Implants#974/100
- Best for Emergency Dental Care#377.8/100
- Best Price Transparency#871.5/100
- Best English-speaking Clinics#678.7/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)#276.2/100
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✓ General anaesthesia / deep sedation (sleep dentistry) — General anaesthesia / deep sedation documented Dental-anxiety page: Vollnarkose (general anaesthesia) with ventilation + anaesthetist offered [dentaprime-varna-sedation]
Summary
Dentaprime is a large implant-focused dental clinic in the St. Konstantin i Elena resort area outside Varna, operating under the German-registered parent company DMZ Dentaprime EAD. The clinic specializes in same-day and full-arch implant rehabilitation (All-on-4, sinus lift, bone grafting) and treats predominantly German and other Western European dental tourists. On-site German-speaking coordination staff are documented. The clinic's Varna address appears in directory sources as both ul. 27 No. 1 and Wohekompleks Botanika 30-ta ulitsa 2, which appear to be different ways of describing the same location within the Botanika complex.
The clinic's primary-language website is German (dentaprime.com) and redirects to dentaprime.co.uk for English visitors. The Bulgarian legal entity is DMZ Dentaprime EAD, registered UIC 204114747. Patient-facing phone numbers use German (+49) country code; a Bulgarian number (+359 52 953 400) is cited in aggregator sources. Trustpilot shows 274 reviews with mixed feedback; some complaints concern appointment access and refund disputes. WhatClinic shows only 2 reviews with the latest from 2021. The clinic also operates a city-centre walk-in cabinet at Grand Mall Varna (ul. Akademik Andrei Saharov 2).
Strengths
- Information Transparency: 18 of 20 points.
- Reputation & Reviews: 16.5 of 20 points.
- Communication & Service: 8.5 of 10 points.
Weaknesses
No category fell below the weakness threshold (50% of verifiable points).
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
18 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed The clinic's website names eight dentists on its dentists page, among them Dr. Regina Shindyalova, Dr. Dimo Daskalov and Dr. Ivan Peev. [dentaprime-varna-deepen] [s2] | 3/3 |
| ✓ | Dentist specializations listed The clinic's dentist profiles describe Dr. Regina Shindyalova and Dr. Ivan Peev as implantologists and Dr. Dimo Daskalov as specialising in implant prosthetics. [dentaprime-varna-deepen-2] [dentaprime-varna-deepen-3] [dentaprime-varna-deepen-4] | 2/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published same-day implants, All-on-4, bone grafts, sinus lifts, sedation, immediate loading [s1] [s2] | 3/3 |
| ✓ | Clear contact details email and WhatsApp on official site; Bulgarian phone in aggregators [s1] [s3] | 2/2 |
| ✓ | English website version dentaprime.com redirects to dentaprime.co.uk (English); multilingual [s1] | 2/2 |
| ✓ | Address and map published Impressum lists ul. 27 No. 1, 9006 Varna; other sources cite Wohekompleks Botanika, 30-ta ulitsa 2 — same complex [s3] | 2/2 |
Price Transparency
9 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published The clinic's English website publishes price examples in euro for implants, crowns and fixed full-arch treatment. [dentaprime-varna-deepen-5] | 3/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ✓ | Crown price listed €370 per crown on the clinic's English prices page. [dentaprime-varna-deepen-5] | 2/2 |
| ✓ | Implant price listed €650 per implant, abutment included, on the clinic's English prices page. [dentaprime-varna-deepen-5] | 2/2 |
| ✓ | Consultation price listed The clinic's website offers a free initial consultation, which can also be held online. [dentaprime-varna-deepen-6] [dentaprime-varna-deepen-7] | 2/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
16.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-26 [dentaprime-varna-refresh] | 5/6 |
| ✓ | Google review volume [dentaprime-varna-refresh] | 3/3 |
| ✓ | Review recency Newest Google review is dated 2026-09-23 (listing read 2026-09-25). [dentaprime-varna-gbp-2026-09-25] | 3/3 |
| ✓ | Clinic responds to reviews Owner replies to reviews on the Google listing: 3 of the 5 newest reviews answered, owner reply dated 2026-09-24 (read 2026-09-25). [dentaprime-varna-gbp-2026-09-25] | 2/2 |
| ✗ | No recurring complaints 145 of 3,018 Google reviews are one- or two-star, and the lowest-rated repeat the same complaints: final costs above expectations and waiting weeks for an appointment. [dentaprime-varna-deepen-9] | 0/2 |
| ✓ | No suspicious review patterns Google reviews spread over years and across all star levels, from accounts with their own review history, several of them Local Guides; no burst of new accounts. [dentaprime-varna-deepen-9] | 2/2 |
| ✓ | Active Facebook presence facebook.com/dentaprime.city: 505 reviews, 92% recommend per search snippet [s6] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing: TripAdvisor's own search for the clinic's name returns no such clinic; a forum thread about it is not a listing. [dentaprime-varna-deepen-8] | 0/0.5 |
| ✓ | Other review platforms WhatClinic profile with patient reviews. [s2] | 0.5/0.5 |
Medical Infrastructure
11.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray digital X-ray and 3D planning documented as part of implant workflow [s1] | 2/2 |
| ✓ | CBCT (3D imaging) 3D digital implant planning described on official site; CBCT brand not named [s1] | 2/2 |
| ✓ | Implantology [s1] [s2] | 2/2 |
| ? | Orthodontics | 0/2 |
| ✓ | Oral surgery oral surgeon on staff; bone grafts and sinus lifts performed [s2] | 2/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ✓ | Emergency care emergency dental care listed as a service on WhatClinic [s2] | 1.5/1.5 |
| ✓ | Works with international patients clinic is specifically oriented to German and Western European dental tourists; German-language primary site [s1] | 2/2 |
Communication & Service
8.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available WhatsApp +49 259 736 13114 on official contact page [s1] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken English language site available; multilingual coordination staff documented [s1] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible implant consultation bookable; partner dentists in Europe for pre/post care [s2] | 1.5/1.5 |
| ✓ | Clear service explanations detailed procedure descriptions on official German/English site [s1] | 1/1 |
| ✓ | Convenient opening hours Mon-Fri 09:00-18:00 per WhatClinic [s2] | 1.5/1.5 |
AI & Search Visibility
6 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Bulgaria", "English speaking dentist Bulgaria", "dental implants Bulgaria", "emergency dentist Bulgaria", "Bulgaria dental clinic for expats".
| ✗ | Mentioned for: best dentist Bulgaria [sq] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Bulgaria [sq] | 0/1 |
| ✓ | Mentioned for: dental implants Bulgaria Dentaprime appears in results for the dental implants Varna query [sq] | 1/1 |
| ✗ | Mentioned for: emergency dentist Bulgaria [sq] | 0/1 |
| ✗ | Mentioned for: Bulgaria dental clinic for expats [sq] | 0/1 |
| ✓ | Structured data on website Homepage JSON-LD declares Organization. [dentaprime-varna-r6s] | 1.5/1.5 |
| ✓ | Google indexing quality clinic appears in multiple Varna dental search results [sq] | 2/2 |
| ✓ | Dedicated service pages separate pages for implant types, bone grafting, sedation documented [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: 030613300014 ("Medico-Dental Centre Dentaprime" EAD — LZIBPH) (LZIBPH searchText='DentaPrime' in Cyrillic, city filter Varna/10135. This record's identifier (UIC) 204114747 is an exact match to the 'Bulgarian UIC 204114747' already documented from the clinic's own Impressum page, confirming this is the correct entity. Active, 12 staff, registered 2026-01-07 (re-registration/renewal date).) [dentaprime-varna-lic]
Dentists & professional licences
| Dentist | Specialization | Licence No. | Notes |
|---|---|---|---|
| Dr. Regina Shindyalova [s2] [dentaprime-varna-doclic] [dentaprime-varna-doclic-4] [dentaprime-varna-bzs-030000605] | Principal Dentist | 030000605 | LPK number in the public register of BZS, the dentists’ professional body; membership rights uninterrupted, so entitled to practise (checked 30 September 2026). |
| Dr. Dimo Daskalov [s2] [dentaprime-varna-doclic-2] [dentaprime-varna-bzs-030000585] | Dentist | 030000585 | LPK number in the public register of BZS, the dentists’ professional body; membership rights uninterrupted, so entitled to practise (checked 30 September 2026). |
| Dr. Ivan Peev [s2] [dentaprime-varna-doclic-3] [dentaprime-varna-bzs-030000626] | Oral Surgeon | 030000626 | LPK number in the public register of BZS, the dentists’ professional body; membership rights uninterrupted, so entitled to practise (checked 30 September 2026). |
Red Flags
- low Recurring communication complaints (-1 pts) — One-star Google reviews complain of waiting weeks for an appointment and of final costs above what was expected. [dentaprime-varna-deepen-9]
Red-flag penalty applied: -1 points (capped at -20).
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: X-ray / imaging price listed
- Medical Infrastructure: Orthodontics
- Medical Infrastructure: Pediatric dentistry
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.dentaprime.com/ |
|---|---|
| Phone | +359 52 953 400 |
| +49 259 736 13114 | |
| https://www.facebook.com/dentaprime.city/ | |
| Google Maps | Map listing |
| Address | ul. 27 No. 1 (Wohekompleks Botanika, 30-ta ulitsa 2), St. Konstantin i Elena, Varna 9006, Bulgaria |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.dentaprime.com/contact | legal entity DMZ Dentaprime EAD, UIC 204114747, address ul. 27 No. 1 Varna 9006, email [email protected], WhatsApp, German/English multilingual site, implant service list, 3D planning | 2026-08-18 |
| s2 | https://www.whatclinic.com/dentists/bulgaria/varna/dentaprime-denta… | address Wohekompleks Botanika 30-ta ulitsa 2 St. Konstantin i Elena Varna 9006; dentists Dr. Shindyalova, Dr. Daskalov, Dr. Peev; prices (consultation €168, implants from €702, bone graft €386); Mon-Fri 09:00-18:00; languages BG/EN/DE/RU; emergency listed; 2 reviews latest 2021 | 2026-08-18 |
| s3 | https://www.dentaprime.com/impressum | legal entity DMZ Dentaprime EAD, UIC 204114747, registered address Graf Ignatiev 5, Varna 9000 (administrative); VAT BG204114747 | 2026-08-18 |
| s4 | search:Dentaprime Varna reviews Google rating 2026 | doctor.global aggregator reports 4.6 Google rating; Facebook 505 reviews 92% recommend | 2026-08-18 |
| s6 | https://www.facebook.com/dentaprime.city/ | Facebook presence confirmed via search snippet: 505 reviews, 92% recommend | 2026-08-18 |
| sq | search:best dentist Varna / English speaking dentist Varna / dental implants Varna / emergency dentist Varna / Varna dental clinic for expats | AI/search visibility checks 2026-08-18: Dentaprime appears for implants query; not found in the five canonical city queries results | 2026-08-18 |
| dentaprime-varna-lic | https://registries.his.bg/api/V1/outpatientcare/getOutpatientCareWi… | Registry record: number 030613300014, "Medico-Dental Centre Dentaprime" EAD, identifier 204114747, city 10135 (Varna), statusCode 2, countAddress 2, countMedicalStaff 12, registered 2026-01-07 — identifier matches the clinic's previously-documented UIC exactly. | 2026-08-25 |
| dentaprime-varna-doclic | https://pub.registerbzs.org/reg.php?name=%D0%A0%D0%B5%D0%B3%D0%B8%D… | BZS name='Regina' surname='Shindyalova': single nationwide match, LPK 030000605, Varna regional college, practice address Sts. Konstantin and Elena resort, St. No. 27, No.1 — exact match to Dentaprime's address. | 2026-08-25 |
| dentaprime-varna-doclic-2 | https://pub.registerbzs.org/reg.php?name=%D0%94%D0%B8%D0%BC%D0%BE&m… | BZS name='Dimo' surname='Daskalov': single nationwide match, LPK 030000585, Varna regional college, same resort address as Dr. Shindyalova. | 2026-08-25 |
| dentaprime-varna-doclic-3 | https://pub.registerbzs.org/reg.php?name=%D0%98%D0%B2%D0%B0%D0%BD&m… | BZS name='Ivan' surname='Peev': single nationwide match, LPK 030000626, Varna regional college, same resort address as the other Dentaprime doctors. | 2026-08-25 |
| dentaprime-varna-sedation | https://www.dentaprime.com/leistungen/zahnarztangst | describes Vollnarkose (general anaesthesia) requiring artificial ventilation and an anaesthetist | 2026-08-25 |
| dentaprime-varna-refresh | https://www.google.com/maps/place/Dentaprime+Dental+Clinic/@43.2334… | Google rating 4.7 (2928 reviews) as of 2026-08-26 | 2026-08-26 |
| dentaprime-varna-doclic-4 | https://www.dentaprime.com/zahnklinik/team | Own site names this dentist (read 2026-09-10) under the German-transliterated spelling "Dr. Dr. Regina Schindjalova" on the clinic's "Zahnärztinnen und Zahnärzte" (dentists) team page — a German-orthography variant of the card's "Shindyalova" (sch=sh, j=y). | 2026-09-10 |
| dentaprime-varna-gbp-2026-09-25 | https://www.google.com/maps?cid=4371508745375249303&hl=en | Google listing read on 2026-09-25: rating 4.7 from 3015 reviews; star histogram 1★ 122 / 2★ 24 / 3★ 40 / 4★ 130 / 5★ 2699; newest review dated 2026-09-23; 3 of the 5 newest reviews carry an owner reply, latest dated 2026-09-24. | 2026-09-25 |
| dentaprime-varna-bzs-030000605 | https://pub.registerbzs.org/reg.php?name=&midname=&surname=&uin=030… | BZS public register, record for LPK 030000605: Dr. Regina Frantsevna Shindyalova, status "uninterrupted membership rights" (the register's mark that the dentist may practise), registered with the Varna regional college. | 2026-09-30 |
| dentaprime-varna-bzs-030000585 | https://pub.registerbzs.org/reg.php?name=&midname=&surname=&uin=030… | BZS public register, record for LPK 030000585: Dr. Dimo Petrov Daskalov, status "uninterrupted membership rights" (the register's mark that the dentist may practise), registered with the Varna regional college. | 2026-09-30 |
| dentaprime-varna-bzs-030000626 | https://pub.registerbzs.org/reg.php?name=&midname=&surname=&uin=030… | BZS public register, record for LPK 030000626: Dr. Ivan Zhekov Peev, status "uninterrupted membership rights" (the register's mark that the dentist may practise), registered with the Varna regional college. | 2026-09-30 |
| dentaprime-varna-deepen | https://www.dentaprime.com/zahnklinik/team | Clinic website, dentists page (read 2026-09-30): eight dentists named - Dr. Dimo Daskalov, Dr. Regina Shindyalova (spelled Schindjalova on the site), Dr. Ivan Peev, Dr. Dmytro Zhylchuk, Dr. Katerina Georgieva, Dr. Kiril Penev, Dr. Stanimira Stefanova and Dr. Atanas Damyanov | 2026-09-30 |
| dentaprime-varna-deepen-2 | https://www.dentaprime.com/team/dr-dr-regina-schindjalova | Dentist profile on the clinic's website (read 2026-09-30): Dr. Regina Shindyalova, implantologist, the clinic's scientific director since 2006, member of the European association of implantologists (BDIZ EDI) and the International Congress of Oral Implantologists | 2026-09-30 |
| dentaprime-varna-deepen-3 | https://www.dentaprime.com/team/dr-ivan-peev | Dentist profile on the clinic's website (read 2026-09-30): Dr. Ivan Peev is a dentist and implantologist at the clinic since 2010 | 2026-09-30 |
| dentaprime-varna-deepen-4 | https://www.dentaprime.com/team/dr-dimo-daskalov | Dentist profile on the clinic's website (read 2026-09-30): Dr. Dimo Daskalov specialises in implant prosthetics and also performs implant placement, bone grafting and sinus lifts | 2026-09-30 |
| dentaprime-varna-deepen-5 | https://en.dentaprime.com/prices | Clinic's English website, Prices page (read 2026-09-30), price examples in euro: per implant 650 (German or Swiss-made, abutment included); per crown 370; fixed teeth on 6 implants in the upper jaw 5,900, on 4 implants in the lower jaw 4,400, on 10 implants in both jaws 10,300 | 2026-09-30 |
| dentaprime-varna-deepen-6 | https://www.dentaprime.com/leistungen/zahnimplantate | Clinic website, dental implants service page (read 2026-09-30): invites patients to request a free online dental consultation ("GRATIS Online-Zahnberatung"), the same offer shown on the clinic's other treatment pages | 2026-09-30 |
| dentaprime-varna-deepen-7 | https://www.dentaprime.com/zahnblog/allgemein/brauche-ich-einen-kno… | Article on the clinic's website dated 2025-05-13 (read 2026-09-30): offers a free initial consultation and invites readers to book a free online consultation | 2026-09-30 |
| dentaprime-varna-deepen-8 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Dentapri… | TripAdvisor's own search for "Dentaprime Dental Clinic" (2026-10-01) returned 12 results, none of them this clinic or a dental clinic in Varna; the results are located in Nha Trang, Vietnam; Medellin, Colombia; Cancun, Quintana Roo, Mexico; San Jose del Monte, Philippines | 2026-10-01 |
| dentaprime-varna-deepen-9 | https://www.google.com/maps?cid=4371508745375249303&hl=en | Google listing "Dentaprime Dental Clinic", read 2026-10-01 with its reviews sorted lowest first and by relevance: rating 4.7 from 3,018 reviews, histogram 121 one-star, 24 two-star, 40 three-star, 130 four-star, 2,703 five-star; the lowest-rated (2023-2026) complain of final costs above what was expected ("costs a lot more", "ridiculous high prices"), of waiting up to a month for an appointment and of one filling; the most relevant reviews come from accounts with 1 to 46 reviews, several of them Local Guides, dated 2024 to 2026 | 2026-10-01 |
| dentaprime-varna-r6s | https://www.dentaprime.com/ | Homepage HTML has JSON-LD of type Organization (alongside WebPage, ReadAction, ImageObject and BreadcrumbList) (read 2026-10-02). | 2026-10-02 |
Change History
| Date | Change |
|---|---|
| 2026-10-02 | Read the clinic website (homepage, sitemap and service pages): structured data found. |
| 2026-10-01 | Checked TripAdvisor and re-read the clinic's Google listing on 2026-10-01: TripAdvisor presence corrected to none, as TripAdvisor has no listing for the clinic (only a forum thread mentions it); the complaints about appointments and costs now rest on its Google reviews. |
| 2026-09-30 | Re-read the clinic's website on 2026-09-30: dentist names, specializations, prices and the free initial consultation now rest on its own dentists, profile, prices and treatment pages, and a crown price (€370) was recorded. |
| 2026-09-29 | Corrected 2026-09-29: review recency within 3 months (newest review dated 2026-09-23); owner replies to reviews confirmed on the Google listing (owner reply dated 2026-09-24). |
| 2026-09-10 | Name-verification write-back 2026-09-10: Regina Shindyalova confirmed on the clinic's own (German-language) team page under a German transliteration of her name; source added. |
| 2026-08-26 | Re-verification 2026-08-26: confirmed website live, address unchanged (St. Konstantin i Elena, Botanika complex). Google rating updated to 4.7 (from 4.6); review count captured at 2,928 (previously unset). Note: the Maps listing shows a German contact number (+49 2597 3613300), likely a centralized dental-tourism booking line, so the stored Bulgarian phone was left unchanged. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live and address unchanged; captured a Google Maps profile link (cid-based) and coordinates from the site. Note: the clinic's homepage prominently displays a German contact number (+49 25 973 613 300, likely an international-patient line) rather than the stored Bulgarian number (+359 52 953 400), which was not shown on this page; the stored number was not directly contradicted so it was left as-is. No update found for the stored 4.6 Google rating (review count remains unset). |
| 2026-08-25 | Recorded sedation / general anaesthesia availability (informational): documented as available. Dental-anxiety page: Vollnarkose (general anaesthesia) with ventilation + anaesthetist offered |
| 2026-08-25 | License verification 2026-08-25: LZIBPH clinic registration 030613300014 confirmed via an exact UIC match to the clinic's own previously-documented company number. All three named doctors confirmed in BZS, all sharing the clinic's exact resort address in Varna. |
| 2026-08-18 | Imported from the city-tier dataset. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.